36bd Terms & Conditions — Please read before use

36bd (https://36bd.ws) is an online gaming and Sports Betting platform based in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between 36bd and all users of its services. By visiting our website, registering an account, or using any of our services, you are considered to have fully accepted these Terms.

If you disagree with any part of these terms, please refrain from using our services. These terms have been drawn up in compliance with applicable laws in Bangladesh and international gaming regulations.

36bd reserves the right to update these terms at any time. Any changes will be announced on the platform and sent to your registered email address. Continued use of the service after any changes constitutes acceptance of the updated terms.

The following eligibility requirements must be met to open an account and use 36bd's services:

• You must be at least 18 years of age. Gaming is strictly prohibited for minors.
• You must reside in a jurisdiction where online gaming is legally permitted.
• Each person may register only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• You must register an account in your own name — registering on behalf of another person is not permitted.

36bd reserves the right to verify your identity (KYC) at the time of registration. You may be asked to provide valid documents such as a national ID, passport, or driving license. Withdrawals may be restricted until verification is complete.

You are solely responsible for the security of your 36bd account. Never share your password or login credentials with any third party. 36bd is not liable for any unauthorized activity carried out through your account.

Key Account Information:

• Accounts cannot be transferred or sold to another person.
• Transferring your account balance to a third party is strictly prohibited.
• If you notice any suspicious activity, please notify our support team immediately.
• 36bd may apply an inactivity fee to accounts that have been dormant for an extended period.
• To update any account information, please contact us through the support team.

36bd supports all major payment methods in Bangladesh, including bKash, Nagad, Rocket, and bank transfer. All transactions are conducted in Bangladeshi Taka (BDT).

Deposit:

• Minimum deposit amounts are determined by the applicable payment method.
• Deposits are generally processed instantly or within a few minutes.
• There are no additional charges on deposits, though your payment provider may apply their own fees.
• Only deposit using a payment method registered in your own name.

Withdrawal:

• Account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals are typically processed within 1–3 business days.
• Withdrawals may be restricted if bonus wagering requirements have not been met.
• It is recommended to withdraw using the same payment method you used to deposit.

36bd regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are outlined in full on the Promotions page.

General Bonus Terms:

• The welcome bonus is available to each new member once only.
• Bonus funds may only be withdrawn after the specified wagering requirements have been met.
• Bonus balance and real balance are tracked separately.
• Claiming the same bonus across multiple accounts will result in forfeiture of that bonus.
• Any unused bonus will be automatically cancelled once it expires.
• 36bd reserves the right to modify or cancel any promotion at any time.

All games on 36bd are powered by third-party certified software providers. Every game outcome is determined by a Random Number Generator (RNG), ensuring complete fairness.

• In the event of a technical error during a game, 36bd's decision is final.
• If a game is cancelled due to a lost internet connection, the stake will be refunded.
• In Sports Betting, official results determine the outcome of bets.
• The dealer's decisions in Live Casino games are final and cannot be overturned.
• Exploiting software glitches or bugs for any advantage is strictly prohibited.

The Return to Player (RTP) rate for each game on 36bd is listed on that game's information page. Gaming is always meant for entertainment — winning outcomes cannot be guaranteed.

36bd is committed to Responsible Gaming. We want every member to enjoy gaming as a fun form of entertainment — never as a source of financial or emotional stress.

36bd offers the following benefits to its members:

• Deposit Limits: Set daily, weekly, or monthly deposit limits at your discretion.
• Time Limit: Set a daily limit on how long you spend gaming.
• Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Contact our support team to request a long-term self-exclusion.
• Reality Check: Receive regular session-time reminders.

36bd takes the protection of your personal information very seriously. Our full privacy policy is available separately. Key points are summarized below:

• Your personal information is never sold to third parties.
• Your data is used solely for service improvement and legal compliance purposes.
• All data is secured through SSL encryption.
• You have the right to request deletion of your data (subject to legal obligations).

For more details, visit our Privacy Policy Read.

The following activities are strictly prohibited on 36bd and will result in immediate account suspension:

1. Creating or operating multiple accounts.
2. Registering using another person's identity.
3. Abusing bonuses or claiming bonuses across multiple accounts.
4. Attempting to hack or manipulate game software.
5. Colluding with other members to manipulate game outcomes.
6. Money laundering or processing of illegal funds.
7. Placing bets using bots or automated software.
8. Harassment of other members or staff.

36bd may temporarily suspend or permanently close any account under the following circumstances:

• In the event of a breach of these Terms and Conditions.
• If fraudulent or suspicious activity is detected.
• Failure to cooperate with the verification process.
• At the direction of legal or regulatory authorities.

You may request account closure at any time. In that case, your valid balance (excluding bonuses) will be refunded, provided all wagering requirements have been met.

36bd may update these Terms & Conditions from time to time. For any significant changes:

• A notice will be posted on the website.
• Updates will be sent to your registered email address.
• The effective date of any changes will be clearly communicated.

Continued use of the platform after any changes constitutes acceptance of the updated terms. If you do not agree to the new terms, please request account closure.

If you have any questions or concerns about these terms, please reach out to us:

• Email: support@36bd.ws
• Live Chat: Live chat button at the bottom-right of the website — active 24/7.
• Response Time: Queries are typically responded to within 24 hours.

Your complaint will first be addressed through the 36bd support team. If it remains unresolved, the matter can be escalated to our licensing authority for a final decision.