Find out what information we collect, why we collect it, and how we keep it safe — explained in plain language.
Last Updated: January 202636bd (https://36bd.ws) is a trusted online gaming and Sports Betting platform in Bangladesh. We understand how valuable your personal information is to you, which is why 36bd is fully committed to protecting your privacy.
This Privacy Policy ("Policy") explains how 36bd collects, uses, stores, and protects your personal information. It applies to our website, mobile app, and all related services.
By using our platform, you agree to this Privacy Policy. This policy is part of our Terms & Conditions Must be read together with.
This Privacy Policy has been prepared in accordance with Bangladesh's data protection laws and international best practices.
36bd collects various types of information, which can be divided into two main categories:
a. Information Provided Directly: Information you provide when creating an account or using our services.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Personal Information | Name, date of birth, gender | At Registration |
| Contact Information | Email address, phone number, physical address | Registration & Profile Updates |
| Verification Information | National ID card, passport | During the KYC Process |
| Financial Information | Payment methods, transaction history | During Deposits & Withdrawals |
| Communication Records | Support chat, email | When Using Support Services |
B. Automatically Collected Information: Information collected automatically while you use the platform.
36bd collects information from the following sources:
36bd never stores your full payment card number. Payment details are processed directly through a certified payment gateway.
36bd uses your information solely for the following purposes:
36bd will not send you any marketing messages without your consent. Use the unsubscribe link in any email newsletter or promotional message to opt out at any time.
36bd uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly. We primarily use three types of cookies:
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features of the platform.
36bd does not use any third-party advertising tracking cookies. Your gaming behavior is never shared with any ad network.
To protect your personal data, 36bd follows the highest industry security standards. Our security measures include:
That said, no internet transmission can be guaranteed 100% secure. To help protect your account, use a strong password and never share your login credentials with anyone.
As a 36bd member, you have the following rights over your own data:
To exercise these rights, email us at support@36bd.ws. We will endeavor to respond within 30 days.
Certain data (such as transaction records) may not be deletable before a set period due to legal obligations.
36bd does not retain your data longer than necessary. Different retention periods apply depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Anti-Money Laundering Laws |
| Gaming Logs | 3 Years | Dispute Resolution & Audits |
| Support Communications | 2 years | Service Quality Assurance |
| Marketing Information | Until consent is withdrawn | User Preferences |
Once the retention period expires, data is securely deleted or anonymized.
36bd strictly does not serve anyone under the age of 18. Our platform is for adults only.
If you know of a minor using 36bd, please report it to us at support@36bd.ws.
36bd may update this Privacy Policy from time to time. For any significant changes:
Continued use of the platform after any changes takes effect will be considered acceptance of the updated Policy. If you do not agree with the Policy, you may request that your account be closed.
For any privacy-related questions, requests, or complaints, please contact us:
We take every request seriously and work to resolve it as quickly as possible. At 36bd, your privacy isn't just a policy — it's a promise.
Including your user ID and a detailed description when submitting a complaint will help us resolve it faster.
36bd is more than a gaming platform — we are your partner in digital security.
Every login, payment, and piece of personal information is protected with 256-bit SSL encryption. No one can intercept your data in transit.
36bd never sells your personal information to advertisers or third parties. Your data exists to serve you.
All members go through identity verification, which helps block fraudulent accounts and keeps legitimate members' accounts secure.
A third-party team of experts regularly audits 36bd's systems to identify vulnerabilities and address them promptly.
Opt out of marketing emails, update your information, or download your account data — all from your profile.
For any privacy-related questions, our support team is available around the clock. Reach us via live chat or email for an immediate response.
The questions our members ask most frequently.
Clear data protection, secure payments, and round-the-clock support in Bangla — start your 36bd experience today.